Terms of service

  • Do not use oil-based cleansers and makeup removers as they cause the glue to breakdown.

  • Avoid using mascara over them because removing it can snag the extensions, causing them to fall out prematurely.

  • You MUST be careful when washing your eye area as any movement of your lashes will increase the lash falling out or getting twisted around.

  • DO NOT let water from the shower fall directly on your face as the pressure will make the lash extension loosen and shed faster.

  • DO NOT rub your face with a towel or press your face too hard into the pillow when you sleep.

  • Use a dry mascara wand (your lash technician will give you one) at least once a day in the morning or several times during the day, as needed, to comb through your lashes and gently straighten them out; especially if they get wet. CAREFUL! If you tug too much they’ll loosen and fall out. The extensions easily get twisted around from sleeping positions and after washing your face and they can start looking really odd.

  • Be careful how you apply makeup. Avoid oil-based skincare products around the eyes as well a s greasy eye pencils and concealers as they will breakdown the eyelash glue. Also, avoid applying heavy eyeliner as removing it tugs at the lashes, resulting in more fallout. Use a cotton swab dipped in makeup remover to take off makeup at your lash line.

  • The more dramatic the lash, meaning thicker, the more likely it is to get twisted and fall out earlier than you want.